Payment account not correct.

My payment account is stuck on the same amount. I noted amount and since have had 4 more pieces sell and the amount has not changed. 

Translate to English There was a problem fetching the translation.
0 Likes
4 Replies

Re: Payment account not correct.

Last year, this happen I had a customer refunded for a product and for some reason Etsy still kept like the sale count.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
NanaLetha
Inspiration Maker

Re: Payment account not correct.

@OutcastClothingBrand  Unless you also cancel the refunded one still counts as a sale.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Payment account not correct.

I didn't cancel the refunded. It was in person sale and it was sale made on square and it transfer to Etsy.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Payment account not correct.

It corrected itself. Thank you

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.