Pagamento ordini

[WoodAndLoveDesign]

Alessandro

11 ore fa

I miei clienti non riescono a completare il pagamento con la carta di credito. Ho provato io stesso a pagare un ordine e segnala errore nonostante i dati inseriti siano corretti. Chiedo cortesemente di essere contattato telefonicamente al [This content has been removed by Moderation. Please do not share personal contact information such as phone numbers in the Forums.]
Grazie
Alessandro Grieco

[byVEYRONA]

Ici c'est un forum pour les vendeurs vous n'aurez pas de réponse d'Etsy.

Avez-vous reçu un message d'un client disant qu'ils ne peuvent pas finaliser la commande ? car souvent il s'agit d'arnaques

[CraftyCornishMaids]

you can't buy from yourself, etsy stops you, if you find a way around it,  etsy will close your shop if they think you are doing that.

[ButterflyFeetDigital]

Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.

[ModKenneth · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Report.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.