Our Business couldn't verify because we couldn't give a passport copy for an LLC! Come on Etsy

[NAKPUNAR]

I could use some assistance. I've been selling on Etsy since 2007, and they initially had my LLC listed as the owner. I corrected that to show my name as the owner, but now my store has been placed in vacation mode because my LLC can't provide a passport or government-issued ID. And its birthday is my birthday!

I've already sent multiple emails, along with our business registration, passport, and government ID, but we've hit a roadblock. Could you help me resolve this issue? My other two stores were successfully verified, so I hope we can get this sorted out.

[PrimFun]

Etsy requires a personal ID or passport.  Since you started the shop with an LLC when it should have been personal name that has led to the issue.  You will need to contact ETsy to discuss this issue.

Submit a request – Etsy Help

[FabioMcMustache · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.