RobbinsNested
Inspiration Seeker

Orders and revenue haven’t updated in 11 hours

My orders and revenue stats haven’t updated in 11 hours. Anyone else?

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GieseDeseiGns
Conversation Maker

Re: Orders and revenue haven’t updated in 11 hours

Mine says 3 hours, just now.

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Alfven
Crafty Poster

Re: Orders and revenue haven’t updated in 11 hours

My visits are within the normal 'in the last 5 hours', however my Orders & Revenue are '13 hours ago'. I have still been getting orders, and they're showing up under "Orders and Delivery" just not on any stats

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Chaiv
Crafty Poster

Re: Orders and revenue haven’t updated in 11 hours

My stats for This Month and This Year haven't updated in 13 hours. 

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Re: Orders and revenue haven’t updated in 11 hours

I am going on 14 hours without revenue in all non daily stats updating. I hope payments are calculating correctly.

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Re: Orders and revenue haven’t updated in 11 hours

My stats and revenue are not updating either. It's only 3 hours as of now. Payment account looks all right tough. 

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Re: Orders and revenue haven’t updated in 11 hours

Yes, my Daily stats looks okay, but This Month stats have not updated for 14 hours

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RobbinsNested
Inspiration Seeker

Re: Orders and revenue haven’t updated in 11 hours

Thanks everyone! Just wanted to make sure that it wasn’t just me. Hopefully it’s fixed soon.

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Suniq
Conversation Maker

Re: Orders and revenue haven’t updated in 11 hours

same here. I sold some items today, it only shows the today's stats but doesn't show the monthly stats.

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UppNorthEh
Community Maker

Re: Orders and revenue haven’t updated in 11 hours

here too.  orders and revenue not updating in stats, but thankfully the money is in the payment account.

both shops updated 20 hours ago.  that seems to be site wide.

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Re: Orders and revenue haven’t updated in 11 hours

No order or revenue updates going on 20 hours now even though I've made several sales today. Too bad an Etsy admin. cannot jump in and just let us know they are aware or are working on the issue.

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Re: Orders and revenue haven’t updated in 11 hours

Ooop's. Mine just now updated properly. Yeah! Good luck all.

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Re: Orders and revenue haven’t updated in 11 hours

Mine too. Yesterday's are missing too

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