PearTreeClipArt
Inspiration Seeker

Order total too low to be accepted

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Just tried to make an order coming to just over £18.00 from three different shops. When I try to checkout I get a message saying, 

We can't process your order.

Your order total is too low to be completed.

I assume this is a glitch not a sudden minimum price for checkout! Has anyone else seen it? I've tried with both credit card and Paypal. 

Best wishes, Iza

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Re: Order total too low to be accepted

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Hello there!

Just a quick reminder about our community policy regarding posting in old threads. Noticed you recently posted in an inactive thread. We prefer not to revive threads without recent replies. Keeps the forum organized and focused on current discussions, making it more engaging for all.

If a thread hasn't received replies in months or even years, please hold off on posting in it. Start a new discussion for your specific question or topic instead. Thanks for understanding and keeping our community awesome.

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bradgoodell
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Re: Order total too low to be accepted

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Try checking out of each shop separately.  Likely there is an issue with only one of the three.  

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Re: Order total too low to be accepted

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@PearTreeClipArt: As @bradgoodell suggested, try checking out from each shop individually. There seems to be a "minimum" accepted order so that Etsy can at least cover all of the fees associated with that shop's transaction. The "minimum" is looked at per shop, not per order if multiple shops are involved in your purchase.

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Re: Order total too low to be accepted

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@PearTreeClipArt I had the same problem and I found out by checking out from each individual shop as @bradgoodell suggested that 2 of the 4 shops were under €1 and therefore too low for the checkout. It would be a good idea if Etsy made it clear to purchasers that they need to spend a minimum amount on each shop in order to prevent further confusion for people like us trying to checkout multiple times without an answer.

I hope this helps you 

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Re: Order total too low to be accepted

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Hello there!

Just a quick reminder about our community policy regarding posting in old threads. Noticed you recently posted in an inactive thread. We prefer not to revive threads without recent replies. Keeps the forum organized and focused on current discussions, making it more engaging for all.

If a thread hasn't received replies in months or even years, please hold off on posting in it. Start a new discussion for your specific question or topic instead. Thanks for understanding and keeping our community awesome.

If you have any questions about how the Community Forums work, please read our Community Policies.

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