Hi, No that has not happened to me (so far anyway). But I have seen other Threads where it happens to the Seller. And the pkg. has been shipped. I never understood that, either Payment Processing clears the payment or it doesn't. I don't get how it can clear, and then change it's mind after the fact. Most likely there was an issue with the card. I'm really glad you didn't ship yours yet.
ETA: I just grasped the fact you said it was in Sold Orders for 5 days. Now that is way too long of a time for an approved payment to be rejected.
OP, buyer may have called his credit card company and disputed charge or claimed card was stolen. Etsy may have decided card use was suspicious. You won't know the reason because sellers never get the buyer's financial details. Thank Providence that you didn't ship anything and didn't order a label.
Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.
Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.
__
If you have any questions about how the Community Forums work, please read our Community Policies.
Hi, No that has not happened to me (so far anyway). But I have seen other Threads where it happens to the Seller. And the pkg. has been shipped. I never understood that, either Payment Processing clears the payment or it doesn't. I don't get how it can clear, and then change it's mind after the fact. Most likely there was an issue with the card. I'm really glad you didn't ship yours yet.
ETA: I just grasped the fact you said it was in Sold Orders for 5 days. Now that is way too long of a time for an approved payment to be rejected.
OP, buyer may have called his credit card company and disputed charge or claimed card was stolen. Etsy may have decided card use was suspicious. You won't know the reason because sellers never get the buyer's financial details. Thank Providence that you didn't ship anything and didn't order a label.
Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.
Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.
__
If you have any questions about how the Community Forums work, please read our Community Policies.
