Ongoing Bank Verification Issue – Not Receiving Funds

[PopMovieFanStore]

I’m writing again because I’ve now attempted to verify my bank account three times without success. Each time I receive the same message: “Come back later”, and the system won’t let me enter the deposit amount.

The first time, Etsy was unable to send the deposit due to an error. I updated my banking information as advised and waited over a week with no option to verify. After contacting support, I was told to re-edit my bank details and wait again but the same issue has continued.

This has caused serious problems:

• I’m now late on payments with my bank

• I can’t fulfill new orders

• I’m at risk of receiving bad reviews or needing to cancel orders

I’ve worked hard to keep my shop reliable and well-rated, so this situation is very concerning.

I’ve also found several other Mexican sellers reporting this same issue since April, some haven’t received any deposits, others are stuck in the same verification loop. This seems to be a broader issue affecting multiple sellers in México.

I kindly ask for your help to resolve this, or at least give us a concrete solution or timeline. Thank you very much for your time.

Best regards,

Fer Romero

[ArtDollsbyJD]

@PopMovieFanStore   Etsy is not here.  You will need to contact Etsy.  When they send a general reply, back that you still need help.

[PopMovieFanStore]

Yes I’ve already contacted Etsy Support, but I’m sharing this here so other store owners are aware.

There’s an ongoing issue affecting Mexican bank accounts.

[Ready2PartyStudio]

Thank you so much for sharing this. It’s a relief for many of us who are going through the same situation and aren’t getting direct answers from Etsy. Some people say forums aren’t the place for this, but we’re simply expressing how we feel and letting others know that this is happening to many people. It’s a horrible feeling to face this kind of situation by yourself. People tend to normalize it—but come on, this is about money. Many of us truly rely on it for important things.

[MomminByGraceArt]

I was so worried, i received these messages from the 16th of April, I have not received any assistance from Etsy. I am from South Africa.