RubySkiesDesign
Inspiration Seeker

“On Vacation” Equals Suspended. No reason given.

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I just opened my shop after much trouble. Now my ship is on vacation. Why? Need a reason to fix it. Going in circles trying to open a support case. How do I do that? Wow, not boding well for me. Can someone help me? 

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Re: “On Vacation” Equals Suspended. No reason given.

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You may need to verify your identification, or update your banking details.

Check your email messages (and spam) for a message from Etsy.  If you don't have one, contact Etsy through your Seller Dashboard.

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NanaLetha
Inspiration Maker

Re: “On Vacation” Equals Suspended. No reason given.

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Check your email. Etsy probably requested a copy of your ID.

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Re: “On Vacation” Equals Suspended. No reason given.

Jump to solution

You may need to verify your identification, or update your banking details.

Check your email messages (and spam) for a message from Etsy.  If you don't have one, contact Etsy through your Seller Dashboard.

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bradgoodell
Community Maker

Re: “On Vacation” Equals Suspended. No reason given.

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If Etsy has put your new shop on forced vacation, something is causing a red flag.  Could be your bank account, your IP address, your credit card. Unfortunately, you will need to work it out with Etsy, as we are all sellers here and can't help, other than to offer suggestions.  

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