Old Negative Reviews Displaying on Listings Instead of Recent 5 Star Majority of Reviews

[HotCornDiggity]

I've reported the following as a technical issue via chat.

Thought I would share in case anyone else is experiencing same.

Most all of my listings ( when viewed as a potential buyer would )

are featuring 2 older negative reviews that have nothing to do with the item

and also 2 of 5 star reviews.  Note, most all of my 700 + reviews are 5 star.

This gives a potential buyer a misleading view that half of my reviews are bad.

The same 2  older negative reviews are appearing in most all of my 300 plus listings views.

Of course this is negatively effecting sales.

The reason I believe this is a technical issue is I recently renewed

a listing that was inactive for awhile and this listing only shows

recent 5 star reviews.

This leads me to believe I should deactivate all of my listings, put my

shop on vacation and try renewing at a later date ….. OR

Etsy fixes this technical issue.

Of course I have been given the standard reasons why this is

happening, none of which really makes sense or pertain to my particular

situation.  I'll keep trying to escalate the issue for investigation.

[DivineCrossings]

@HotCornDiggity @Here’s a recent (and ongoing) thread about this very issue. Etsy doesn’t seem inclined to help…..at all. Their justifications for it are just bizarre and some sellers have resorted to reporting it to the FTC:

https://community.etsy.com/t5/Managing-Your-Shop/Etsy-Please-Stop-This-Supremely-Unfair-Testing-with...

[HotCornDiggity]

Thank you - I joined that thread as well.

[JaminLeather]

I've seen a few other posts about this same issue. One person said Etsy told them it was part of a "test"... take that with a grain of salt but it may be the case. I'd reach out to etsy themselves through the support page. Maybe if enough people contact them about it they will fix the issue. 

[EaDoVintage]

has anyone seen any improvements?

[FabioMcMustache · Accepted solution]

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[VintologyUK]

Nada