My offsite ad fees are working out to more than 12%. For instance Sale $27.60 (this includes shipping) Offsite ad fee $3.40. It should be $3.31.
I'm wondering how Etsy is reimbursing Canadians for the difference?
now I see a credit under the offsite ad fees on my statement, is that for the difference?
I'm not sure but I think it probably does. It's too time consuming to figure out
Etsy have taken all my profit I am left with£1
@howhardcanitbe2shop I don't understand what your comment has to do with this discussion? If you're not making any (or enough) money here, it would be better to start your own separate discussion rather than hijack someone else's.
Similar question:
First; frustrated that Etsy opt'ed me into Offsite Ads without my permission.
I have an Item for sale that sells for $10.
Total transaction cost was $22.23.
Etsy is taking $3.13 in Offsite Ads (15% of the $22.23).
An Advertising Fee should be assessed only on the value of the item sold not on the shipping fee, transaction fee, or taxes.
This math reduces a seller's margin not by 15% but by 31.3% in my example.
How does this get disputed?
@WanderingSilverbacks: "... should be assessed only on the value of the item sold not on the shipping fee, transaction fee, or taxes." We have been selling online on platforms long enough to remember when almost all fees were only charged on the item price. That option was taken away years ago on almost every platform by unscrupulous sellers who tried to game the fee structure by selling a $10.00 item with $3.00 shipping for one penny with $12.99 shipping.
"Etsy opt'ed me into Offsite Ads without my permission" Unfortunately, strictly speaking, not true. You agreed to the Terms Of Use by continuing to use Etsy. If you qualify, you can opt out following the instructions on https://help.etsy.com/hc/en-gb/articles/360000338367-How-Etsy-s-Offsite-Ads-Work?segment=selling#:~:....
"How does this get disputed?" Etsy will say that there is nothing to dispute.
Etsy's tous you agreed to when joining the site, say you are automatically opted in, but until you gross more than $10,000 you can opt out
So it's your choice, you can opt out if you want to - there is nothing to appeal.
to opt out -
settings - offsite ads, click 3 times to confirm
.... you could still get a sale, if someone purchases within 30 days of already clicking, but after tha you are in the clear
.... you may want to read the terms you agreed to when signing up, so you know what you agreed to.
....
you are also selling to the EU/UK with no legal policies, you can be fined megabucks $200,000 for packaging laws, similar for safety laws, and you have no legal shop policy information
you need
GDPR privacy policy
your address and e-mail address in sellers details, for everyone to see
your GPSR safety information, in all EU languages you sell to, with your EU based economic operator (that You have to pay for) listed in
settings - partners you work with
you also need to sign up to, and prepay, for all the packaging laws in the EU countries where it is required, which is definitely France, Germany, Spain, and about 5 others I forget
You have to do this, as soon as you offer for sale in the countries, BEFORE you get any sale
You need to do your homework, you seem to be trying to run before you can walk
your shop says you are in North Dakota, USA, what does Canada have to do with it?
@waterleliejewellery You shop is in the US, not Canada??
Yes I am in both
your shop can't be in both
your shop is either set up as a canadian shop, or set up as a usa shop, you arre either paid in CAD$ or USA$
and etsy doesn't let shops change country or currency
Many Minnesotans have dual citizenship.
Edited to add, could be the OP lives in USA but ships from Canada because she is so near the border. Border towns have a focus on both Canada and USA, they even celebrate New Years twice in some areas.
I sell a plant £9.99 and charge postage £4.50 yet Etsy only pot £6.04 from sale in my account after fees for witch I then pay out postage and packaging im left with £1 its not worth my time selling on Etsy
@howhardcanitbe2shop You can opt out of offsite adds, since you haven’t yet made more than $10k in a single year from your shop.
Here's how to opt out of the ads, from the help section:
@howhardcanitbe2shop If you're not making enough money, raise your prices!
are you on a hold or reserve?
What is the REAL cost of Etsy fees as a percentage of item price?
I just recorded another sale "made through offsite ads" and incurred $8.16 in total fees to sell a $24 item -- just shy of 34%.
Item price = $24 + calculated shipping of 11.66 + sales tax of 1.44 = total of 37.10... or $35.66 excluding tax.
Listing fee 0.20 + 1.36 processing fee (3% of 37.10) + 1.56 transaction fee (6.5% of 24.00) + 0.76 transaction fee on shp'g (6.5% of 11.66) = 3.88 + 4.28 OA fee (12% of 35.66) = $8.16 total fees for the transaction... almost 23% of the total sale (including shipping)... 34% of the item price.
Shipping is a 'wash'... a break-even part of the transaction. Since I use calculated shipping with a small handling charge to cover the cost of supplies, the shipping charge is irrelevant except for the purpose of calculating fees...
Total sale (excluding sales tax) = 35.66 - 11.66 cost to ship - 3.88 regular fees - 4.28 OA fee = $15.84 left for an item priced and sold for $24.00.
Offsite ads are charged on the total price of the item INCLUDING shipping, just like Etsy's normal transaction fees.
Shipping is not irrelevant, nor is it a wash as far as the tax man is concerned, because it is part of the total amount you receive from the buyer. The shipping paid by the buyer is still income for tax purposes, and the amount you pay to ship the order is a business expense.
Most sites charge their fees on the full amount of the income from the sale.
You need to ensure your pricing formula factors all the fees into your prices so you know where you stand.
When it comes to Offsite Ads, they generally only occur on a relatively small percentage of your sales, so you need to look back over a reasonable period (12 months or more) and see what % of your sales have been Offsite Ad sales. Take that % and multiply it by the 12% ad rate, and you will get a smaller % by which you need to increase all your item prices AND shipping prices so that every sale you make contributes a small amount which collectively covers the occasional ad fee when they appear. For most sellers that is no more than 2-4%, not enough to deter buyers, even regular buyers.
The real % of Etsy fees is the same as it has been for some years now.
3% plus 25c for the Payment Processor
6.5% of the total sale for Etsy's transaction fee
20c to renew the listing (multiplied by the qty sold if the sale is for multiples of the same item)
Then you have Offsite Ads at 12% of the total sale, ONLY on sales that result from an ad. If you follow the instructions I included above you can then factor in the cost in your pricing along with all the other fees.
Any other fees, like Etsy Plus or Etsy Ads, are optional and on top of the above fees.
Etsy doesn't work on item price
They work on total of the order, like all other fees,
If you try to do it per item, it will never be the same, because shipping depends on where you are sending it.
As before, your argument in favor of offsite ad fees is self-defeating and, on more than one point, completely outside the context of this thread.
First, let’s not compare apples and kiwis. Tax concerns are irrelevant in making the calculation of fees as a percentage of item price! For the purpose of calculating the “REAL cost of Esty fees as a percentage of item price”, shipping IS a wash unless the seller is making a profit on the shipping charge. Yes, the shipping charge collected from the buyer is treated as income “by the tax man” and the cost of shipping is an expense. Again, unless the seller is making a NET profit on shipping, it’s a zero-sum part of the equation.
You’ve mentioned (several times) that offsite ads come into play on a relatively small percentage of sales. I would like to know the source of that information. While such information may be correct for many shops much of the time, I have first-hand knowledge of shops that have recently had offsite ad fees applied to more than 50% of their sales – in one case, offsite ad fees were applied to 19 of the 21 sales a shop made during the month of December. It’s a certainty that a “2-4%” increase in item prices and shipping would NOT have offset the cost of the fees for that particular shop. For my shop, as of this writing with about 34% of sales attributed to offsite ads, my Etsy fee cost as a percentage of merchandise sold is 26% for the month (Dec. 2024) – for every dollar in merchandise sold, Etsy took 26 cents – more than double the cost without the offsite ad fees. If prices were based on 50% gross margin (100% mark-up), only 24% of total revenue would be left to cover general operating costs and realize a profit. AND, all sales attributed to the offsite ads were comprised of 6 items out of the 85 active items in my shop – 4 of those 6 were my most popular and profitable items in December of 2023 and would have been this in 2024 as well – if not for the ad fees. I didn’t have the other 2 items until very recently. My most profitable items became marginal, at best.
Adding a small percentage to all item prices and shipping charges to cover the cost of the Offsite Ad fees ONLY works when a small percentage of sales are subject to the ad fees and even then ONLY if all items sell in equal or near-equal quantities. While using such a long period as “12 months or more” to determine a price increase may result in a more acceptable (smaller) percentage, it is completely irrelevant -- the method still only works with sales of all items in similar quantities. Without sales of all items in similar quantities, the ad fees will grind away at profits on popular items while the less popular items inherently produce less of the fee-offsetting revenue required to make such system effective.
Consider this: A shop lists items with an item price of $10 plus shipping charges of $5 per item. Anticipating offsite ad fees, the shop owner adds 5% to both resulting in $10.50 and $5.75, respectively. By selling 25 items through offsite ads, the shop realizes additional revenue of $17 (18.75 less Esty’s regular fees) from the 5% price/shipping increase but has incurred $48.75 in offsite ad fees leaving $31.75 not covered by the 5% increase. The shop must make 47 additional sales NOT attributed to offsite ads to cover the remaining amount of offsite ad fees.
It makes absolutely no difference how long Etsy fees have been the same – the offsite ad fees are and always have been an unfair cost to the seller. As Etsy algorithms and AI make the ads more visible and the targeted advertising becomes more effective, seller cost will only increase as the result of more clicks on the ads.
While Esty has done a great job of selling the line that the fees are only applied to a small percentage of sales and “..ONLY on sales that result from an ad…”, it’s simply NOT true. If sales from the ads actually occur so infrequently, how is the program cost effective without gouging the seller for the cost? Not only are the ad fees applied to the “advertised item”, but to all items a shopper buys after clicking on one of the ads. It’s completely contrary to the principle of the most common promotion strategy – appealing to buyers with the hope that once they’re in the store, they’ll buy items other than the advertised (and many times, sale-priced) item. The offsite ad program effectively hacks the price of everything purchased – the buyer pays the same, the seller gets less, and Etsy gets the benefit.
Unfortunately, many sellers do not understand the cost in relation to item price. Regardless of any amount of double-speak or sugar-coating, the REAL cost of Etsy fees AS A PERCENTAGE OF ITEM PRICE can easily approach or exceed 30% when the offsite ad fees come into play. Regardless of how long it’s been that way, it’s excessive! As mass-merchandisers steadily migrate to Etsy, the burden on the small sellers to remain competitive and profitable increases with every passing day. Etsy should re-think the Offsite Ad Program before the site becomes another eBay!
Not sure why you are upset over the discussion above.
I have no problem with the offsite ads. I understand why and the use of. Etsy pays far more in offsite ads fees than we do when an offsite ad purchase happens. They have paid for the offsite ads completely for years. A couple of years ago they decided that a seller should contribute to the ad that is used by all offsite users such as Google and Bing. It's a small percentage.
Don't forget that the payment processor takes fees on item and shipping cost and always has. And Etsy had to place fees on shipping and item cost because of sellers who abused the system. Years ago sellers put shipping cost as item cost and the actual item cost in shipping because they could then escape Etsy fees. This abuse ended when Etsy decided to put Etsy fees on shipping and item. It is sellers that resulted in this happening.
Many sellers love the offsite ads. They found it extremely beneficial. I found a modest increase in fees over all items helped but each shop has to decide differently how to handle it.
Offsite ads fees are either 24.5% or 21.5%. It can be higher for other countries that have VAT and other requirements of their governents. Still I find Etsy fees to be reasonable compared to other costs elsewhere,
your photos and seo are not up to etsy standards,
so you are more likely to be found with offsite ads
if you want to have a high rate of etsy sales, than offsite,
you need to look at etsys creativity standards and photo standards
if you don't want to, than you need to up your prices to account for the lower percentage of sales you will get from etsy
@ShakybirdCustomWorks You wrote:
Consider this: A shop lists items with an item price of $10 plus shipping charges of $5 per item. Anticipating offsite ad fees, the shop owner adds 5% to both resulting in $10.50 and $5.75, respectively. By selling 25 items through offsite ads, the shop realizes additional revenue of $17 (18.75 less Esty’s regular fees) from the 5% price/shipping increase but has incurred $48.75 in offsite ad fees leaving $31.75 not covered by the 5% increase. The shop must make 47 additional sales NOT attributed to offsite ads to cover the remaining amount of offsite ad fees.
Did you take into account the $.50 x 25 increase in the price? I'm not seeing that (but I also didn't do all the math, however the higher shipping cost would be $5.25 rather than $5.75!).
If a 5% increase in price and shipping isn't enough to cover your OSA fees, figure out what % increase is required. Maybe it's 20% for a shop where most of their orders are attributable to OSA's.
I get 1 or occasionally 2 OSA orders per year. At this level, it's enough to make me roll my eyes, but not feel the need to increase the price to compensate for the very rare additional fees.