Odd price problem

[#1]

There's something odd going on with my pricing. When I'm reviewing my inventory through my "Shop Manager" – "Listings", I see the actual price that I assigned to the item when I created the listing. But, when I log completely out of my store/account and view my inventory by doing a search (as if I'm a random person searching for product), my items show up but some of the prices are higher. For instance, I have an item priced at $50. It's accurate through my "Shop Manager-Listings". When I log out and look for that same item via a search, the price listed is $60. I even went back into my Shop Manager and tried to do a manual overwrite of the price but Etsy won't accept it if I'm not changing it to something different. How is that possible? How is Etsy able to tack on $5-$10 more but only on random items? I feel like this could be affecting my sales since this is the price that a potential buyer sees instead of the price it actually is. ~confused~

[arrowsarah]

@BlackSheepDyeworks  That would probably work if 95% of my wine boxes weren't exactly the same price - LOL!

[StoneCottageVintage]

I have 2 items showing the incorrect price.  One is supposed to be $24.99 but is displaying $13, the other is supposed to be $14.99 but is displaying $29.  I go to my "Listings" view and they are correct price, shop view shows the wrong price.  I did a chat with etsy help yesterday and they said yes we see the problem.    They said someone would follow up with me over email but I haven't heard anything.  It's been over 24 hours and not fixed yet and no email.

[SideHSTLEMama]

Hello I I am new and all my listing are different prices but if I log out and look at my shop all prices are the same at 130 aud. Someone just purchased a $195 aud bag for $130aud and I have messaged etsy a week ago and still nothing. I have tried so many things but nothing changes. Please can you advise

[ModAngie · Accepted solution]

Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.