Hello everyone!
Hope ye all doing great. In the recent 2-3 days, my etsy app doesn't show any notifications say for example when some favourites the shop listing or follows or someone places an order. what could be the reason, while i have the phone settings -> Etsy -> notifiacations -> ON.
Any suggestions?!
Kind Regards,
Uma
@MadebyYuma Hi Uma, I've not used the App, but others have said it is very glitchy. It's a shame because Etsy keeps pushing the App. I would use a browser instead.
@MadebyYuma Several things to try - follow the app in your phone settings back to the Google store, and see if there is an update. Often - and as recently as last week, what works for me is to go in the Etsy Seller app - Notifications, and toggle them off then back on. Same in your phone app settings. You should check your volume for Notifications on your phone - I had mine turned off once, and assumed because I could hear my ringtone, it was on, not realizing there are different levels for sound.
You could remove the app, then re-load from the Google play store. You can try powering off your phone (I rarely do this), then back on.
If you get notifications for faves or messages, you can ask someone to do that as a test for you - if you get those, you should also get one when you get a sale. I'd be happy to do that, if you let me know! Good luck!
* Also wanted to add - if you happen to still have the old defunct "Sell on Etsy" app (White with orange icon)- remove that from your phone, as I've heard it can interfere with the blue-icon Etsy Seller app that we now have.