Not getting notifications for orders

Cha Ching noise not happening and orders not showing up in activity. I have to go to completed orders to see the new ones that comes up. Anyone else experiencing this?

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NanaLetha
Inspiration Maker

Re: Not getting notifications for orders

Aren’t they showing in your payment account?

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Re: Not getting notifications for orders

Yes, they are showing up in my payment account, but I am not getting notifications and I have to manually check

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Re: Not getting notifications for orders

@CraftsIntuitCo: There are lots and lots of threads in this forum about issues with app and eMail notifications and there does not appear to be a response from Etsy. The consensus is that a seller needs to check their shop at least daily via a browser until these issues are resolved.

 

Many app issues seem to be related to how and when the Etsy Apps synchronize or don't - that is why it sometimes works to log out and then log back in or delete and reinstall the app. These actions appear to force the app to get fresh data.

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