Not being allowed to change sections

[SouthwestJewelryUS]

I just added a listing and decided to change the section after I'd published it. I did what I usually do and my listing is showing the correct section now. However on my site it remains in the old section and not in the new. Does anyone know how to resolve this?

Thanks,

Jeane

[BagmakerSupply · Accepted solution]

@SouthwestJewelryUS: Are you trying to do this using an Etsy app (on which operating system) or via mobile browser or desktop browser (which browser and operating system)? If via a browser, are you using the "old" or "new" listing form?

[SouthwestJewelryUS]

I'm doing it on my desktop using  Mac OS Monterey and Safari. I was using the old listing form but when that didn't work I tried the new listing form. Neither worked.

Thanks for your interest.

[SouthwestJewelryUS]

Thanks for your thoughts. You made me curious so I tried doing it on my phone and it worked! Thank you.