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GeojangoSmartMaps
Post Crafter

Not Working: 1) Add Private Note, 2) Print Order Receipt, 3) Messages have no association to order

by
Post Crafter
‎12-19-2022 04:29 PM

What a time for these to stop working: 1. "Print Receipt" 2. "Add Private Note",  3. Messages from customer's do not include their order information.  I have to hunt and figure out who I am talking too.  What a time to do perform development during the height of the holiday season.  Unhappy with the management of the platform and support for the sellers. 

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BagmakerSupply
Community Maker

Re: Not Working: 1) Add Private Note, 2) Print Order Receipt, 3) Messages have no association to or

by
Community Maker
‎12-19-2022 05:56 PM

Are you having these issues this using an Etsy app (on which operating system) or via mobile browser or desktop browser (which browser and operating system)? It makes a difference as to possible causes and potential solutions, otherwise we have to guess.

 

On a desktop browser, we have not had your issues #1 and #2. As to #3, messages have been messed up ever since they "fixed" them in response to all of the people whining about losing their Star Seller.

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