Hello,
I am writing to bring to your attention an issue with an order address. The address provided is not currently verified by USPS, and it includes some additional information beyond the standard format. While I am not at liberty to share the exact address, I can confirm that it is located in New York and includes three letters and a number code after the zip code.
Although all required information is present, the non-standard format may pose a problem for proper delivery. Therefore, I would appreciate if you could verify that the address is correct based on your experience, or let me know if there are any issues that need to be addressed.
Thank you for your attention to this matter.
Best regards
Can you tell us the numbers and letters? A mix of numbers and letters would be normal for Canada, not New York. What does Google map say about the address? Could those been floor and suite numbers?
If I want him to update the address on his ETSY admin panel, will the update also change the address on my order or is it static?
I have reviewed the USPS website and corrected the address format. For example, instead of "Evenue," I corrected it to "Ave" followed by the 3-digit postal code which was at the end of the address. I have requested that the customer verify it. If the buyer confirms the correct postal code, I will use it to ensure accurate delivery.
Would that be a problem? I am uncertain if the placement of the address is an issue. But this was just rearrangement. That's all.