Not Receiving Security Codes - AND, Etsy Support Won't Let Me Send Help Request

Hi,
I have been trying to access one of my Etsy shops. I was able to do so this morning, but suddenly cannot get in.

Etsy says it has sent me a security code, but I have not received it. I've had it re-sent multiple times, and it does not come through. I have turned my phone on and off, and nothing.

I can access my other shops, just not this one:
AdornCreatives


FYI - I don't have backup codes for this shop. It may be too old (before they were implemented), or I've lost them when I switched to a new computer.

I have tried to contact Etsy Support, but when I try to hit "Send", nothing happens. 

I have tried to sign in using Chrome, Firefox, and Microsoft, and the issue is the same.

I have tried to sign in on my phone, and same issue.

Please help.

Thank you,

Kate

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.