I have both as well - some of my prior orders have been delivered with reviews left and still show pre-transit. Orders that I KNOW have been scanned because the mailman likes our front porch to hang out on (perfectly fine, that's why I put a chair out there for him) and sit for a bit while he scans my bin.
The last update I can find on the tech forum is from Friday. When you contact support now, they will no longer manually update. My complaint is that I don't care about the actual SSP badges but I do care if this is affecting placement in search - which no one really knows for fact. I ship every single order with tracking and on time; if I'm going to fail on a badge, I'd rather it be something I screw up instead of a technological failure.
