Star Seller

[MyBabystork]

Hi 

My shipping rating says i am at 75% ?? 

Please check my account and fix this issue as i have 100% tracking on my orders 

[NanaLetha]

You are only talking to other sellers here. You need to contact Etsy support 

[MyBabystork]

Etsy support has redirected me to here 

[OneEyeCatStudio]

You think it would be wise of Etsy to give other sellers access to your Etsy account?

[BootifulLabels]

The shipping metric not only requires tracking, but also in-time shipping.  Do you have clearly stated ship by dates on all your listings, and did you ship within those dates on every sale?  

[MyBabystork]

Hi 

yes I have shipped well before due date 

[TinaVuStudio]

Contact Etsy, not the Forum. We are sellers just like you.

[GeekRenaissance]

Same. My star seller dash says I have tracking missing on 3 orders, & that's totally untrue. It's dropped me down to 83%. Tried contacting support, & was sent here

[CryzalisDesigns]

I have noticed some of the moderators are able to check stats and fix this in recent weeks when they catch it

[TraceyGurleyArt]

It hasn’t helped me to contact Etsy support.  I’ve chatted with them 4 times, no one will call me back, and I’ve emailed them.  Still nothing.