No longer have off site ads, views or orders

[Undercoverpethouses]

We have had a major decrease in sales and views since July of 2022. Upon much research in trying to figure out why, I have discovered that Etsy was not doing any offsite ads for us. Offsite ads have been where most of our orders and views were coming from. It seems like Etsy has pulled us from doing any offsite ads. I have traced all this back to July of 2022. At that time Etsy started to deactivate our shop and were going to completely close our store due to their claim that we were in violation of Etsy's policies. Upon all the evidence we submitted to prove that we were not in any way violating Etsy's policies we were reinstated. I am not sure what happened but from then on Etsy stopped doing offsite ads for us. We are suppose to be on automatic offsite ads since our sales are over $10,000. After this whole incident we went to 0 views and 0 sales for offsite ads. About 65% of our sales were from offsite ads. I am trying to find out why from Etsy but so far no explanation or reason. Any help would be appreciated. Thank you

[PoochandTabby]

As long as you're opted in, either by choice or by force, they're probably doing ads for you. As far as I know, you don't know the who, what and why of where the ads are placed and you're only given the info of where the ad was found/clicked on once someone actually buys the item. If people aren't clicking on the ads, then you're not going to get the sales.

In general, people probably had a lot more money in 2022 than they do now. Economy has shifted and there are so many factors that play into spending these days, with inflation so high everywhere, etc., so you should take that into consideration, especially when you're selling high priced items. 

As a side note, do you have a website or supply wholesale to a site named catsplay furniture? They seem to be selling your items and for less than what you charge...that might be an issue if it's not you.

[LastCentury]

Etsy did say that good image quality will be playing a factor in search.

this includes images that are recommended to be no smaller than 2000px on the shortest side at 72dpi.