No Returns changing back to Returns Allowed

[AAANativeArts]

I have a few products that are No Returns and I'm sure I set them that way when I listed them. But now they have all changed back to my default 30 day Returns that I use on most of my other products. These are all products I entered on the New Listing Form. All the ones entered on the old listing form are correct.

[TheHomespunLoft]

@AAANativeArts 

As you know Glitches happen here.. thank fully you can bulk edit them back to what you want them to be.

[Adorabilities]

That's a lot of editing, though. The OP has 1300 products, and not all have the same return policy, so they'll need to be looked at one by one. That's pages and pages of items to check.

[AAANativeArts]

Only a few of my products have No Returns for various reasons. Most have 30 day returns. My point was yet ANOTHER glitch in the new listing form to watch out for. I am beginning to lose track of all the things that don't work right with it.

[TastefulArtisan]

I've had this happen too. I have a no returns on personalized items, naturally, but shortly after the new form became required I had a lady ask me to return her item because it was...the infamous "smaller than I thought". I let her know about my no returns on personalized and custom orders and she pointed to the returns within 7 days showing.

I didn't allow the return and figured I could weather a poor review but nothing came of it (so far) and immediately check all my listings and sure enough, most of the personalized items I have, which is most of my product lineup and they ALL had a return within 7 days.

So now, in addition to actually working, I have daily:

-Check spam folder
-Check return policies
-Check transit status on previous days orders
-Check to make sure nothing was reactivated from sold/sold out
-Check to make sure those on auto-renew didn't decide to duplicate themselves giving me more than one identical listing. That's the one that annoys me to most. It's a time suck.

And that's before even settling in to work orders.

Glitches are one thing. We all have them from toast that isn't brown enough even though the setting was correct (pet peeve!) to finding out that your grocery delivery forgot the wine because Instacart didn't add it despite me adding 5 to my cart. Which then pisses me off and then I am grumpy. And wineless.

But Etsy's glitches cost...

Money
Time
Annoyance
Hassles
Fits of histrionics with a lot of harsh language.
(okay, maybe that's only me that screams a blue streak when I hit an uh oh page)

Wouldn't it be nice to list, peacefully, and concentrate on providing that great customer service that buyer (and Etsy) expect.

At least when my toaster glitches, I can simply grab more bread.