We are not receiving email notifications for orders and messages. This has been happening for the last few hours. Anyone else facing the same problem?
same for me. contacted etsy support who told me their tech team would be in touch at my email address. Just had a funny feeling that I won't be receiving that either
happened at 10.30ish UK time, got another 12 orders, and a message since then
Contacted Etsy via chat and got the same response. The Technical team is very very slow to respond. It can sometimes take weeks. This is frustrating.
hmmm interesting I just got a sale and no email either
please do update here is the issue is resolved for you
so looking at the 3 of us we are all over the world so its not happening per country. I could report but I'm sure they are getting plenty of reports , I dread talking to chat, they are so useless, and half the time I dont think they actually understand what we are telling them
We haven’t received any email notifications either.
Same here, just the last few hours. Also, cleared my cache before signing in, and did not receive the email from Etsy asking if the sign in was me.
This has been going on for hours ... but when I contacted the etsy chat , they assured me there was no problem,
I tried to chat with Etsy again. Chat is also not working now!!
@SadaJewels hmm let me try I will report back
@SadaJewels okay my Chat opens to my last chat from July and I can not start a new one.
My email notifications have been arriving DAYS late. I have changed nothing in my shop/seller settings and I don't use the app.
Looks like mines working again
@InkShopGifts mine have all of sudden appeared too
Started receiving email notifications a few minutes ago. Thank you all for coming in and reporting.