No Email Notifications

[SadaJewels]

We are not receiving email notifications for orders and messages. This has been happening for the last few hours. Anyone else facing the same problem?

[InkShopGifts]

same for me. contacted etsy support who told me their tech team would be in touch at my email address. Just had a funny feeling that I won't be receiving that either

happened at 10.30ish UK time, got another 12 orders, and a message since then

[SadaJewels]

Contacted Etsy via chat and got the same response. The Technical team is very very slow to respond. It can sometimes take weeks. This is frustrating. 

[catfluff]

hmmm interesting I just got a sale  and no email either

[SadaJewels]

please do update here is the issue is resolved for you

[catfluff]

so looking at the 3 of us we are all over the world so its not happening per country.   I could report but I'm sure they are getting plenty of reports , I dread talking to chat, they are so useless, and half the time I dont think they actually understand what we are telling them

[A1Personalised]

We haven’t received any email notifications either.

[ButterflyFeetDigital]

Same here, just the last few hours. Also, cleared my cache before signing in, and did not receive the email from Etsy asking if the sign in was me. 

[ReeandMee]

This has been going on for hours ... but when I contacted the etsy chat , they assured me there was no problem,

[SadaJewels]

I tried to chat with Etsy again. Chat is also not working now!!

[catfluff]

@SadaJewels  hmm let me try I will report back

[catfluff]

@SadaJewels  okay my Chat opens to my last chat from July and I can not start a new one.

[FnJHobbies]

My email notifications have been arriving DAYS late. I have changed nothing in my shop/seller settings and I don't use the app.

[InkShopGifts]

Looks like mines working again   Will report back if the emails don't add up, but looks good so far

[catfluff]

@InkShopGifts  mine have all of sudden appeared too

[SadaJewels]

Started receiving email notifications a few minutes ago. Thank you all for coming in and reporting.