I tried opening a new shop at the start of the month. I submitted all my paperwork with the help of a lawyer. Everything is perfect, govt ID, tax ID, corporate LLC number, everything. For weeks, I have just seen “pending verification” with a promise that it will be resolved in 2-5 days - but nothing has happened.
I submitted support tickets, they are closed without so much as a courtesy response back. I have contacted Etsy on twitter/X, and get completely ignored even though I see them talk to other users, seemingly at random (and ignore many other users too).
I genuinely am shocked at how difficult it is to open a shop here. As a small/individual and artisanal seller, I expected the LLC paperwork to be the hardest hurdle, but just opening up shop has proven to be an impossible thing with no support at all.
I have spent so much time money and effort to get this shop running and have had zero zero luck with Etsy. No support, no communication, no nothing. If anyone can actually help please let me know.
