Hello, I’ve been logged out of my shops Etsy account (this one is my personal one) and it has two step authentication but I’ve recently changed my phone number and hadn’t changed it on my Etsy account yet.
I also don’t have the back up codes.
Is there anything I can do or have I got to try and contact Etsy?
Thank you for any help.
You will need to contact Etsy and explain the situation. Those back up codes are needed for things like this,
Submit a request – Etsy Help See if you can have them contact you.
I can't imagine what else you can do since the codes are issued for a reason just like this.
You will need to contact Etsy and explain the situation. Those back up codes are needed for things like this,
Submit a request – Etsy Help See if you can have them contact you.