I added a new listing and used the same shipping times that 8 other listings use, all the orders from new listing have no ship by date. I wasn't concerned until I looked at my star seller report and see that they all show not shipped on time. One on the report shows it tracking/label date as 12/31/1969 but the others show shipped on time and they still say not shipped on time.
I fixed the issue by recreating the ship time on the broken listing. I talked to Etsy support and they where not able to remove those from the star seller algorithm. Luckily they have not caused me to lose my star seller rating, yet.
Are you using Etsy labels?
Yes
I just looked and my label is dated with 1969 also! And yes, I use ETSY labels. What was your outcome?
@IronsideCustomShop : There are a number of threads about incorrect processing times on orders including https://community.etsy.com/t5/Technical-Issues/Order-shipped-on-time/m-p/139543093 which contains a response from an Etsy Admin
I fixed the issue by recreating the ship time on the broken listing. I talked to Etsy support and they where not able to remove those from the star seller algorithm. Luckily they have not caused me to lose my star seller rating, yet.