This is not a technical issue, but more a functionality/navigation general issue.
It seems like item description is really hidden under reviews now and hard to find. As a shopper, I would have never thought to look there. It just looks like items have no descriptions?
Is there any way to fix that?
It seems like Etsy is doing some tests during this down time. I know it looks odd but on the app it all looks fine. Since most shoppers buy on the app now, I wouldn’t be overly concerned. They are surely working on it.
hope so as this design looks a bit odd and not logical on desktop
Unfortunately there is no way to fix this - it is a test that Etsy is currently running. However, not everyone is in the test so not everyone is seeing the layout with the description under the reviews.
So I guess my shop is in this test ahhh
@hjmArtGallery No, your shop is not in the test but your account is. Etsy tests by user account, not by shops, so you will see all shops with this new layout but someone else, who is not in the test, will see your description still on the right hand side.
I know it looks odd but it appears to me, they are trying to code the main site to mirror the look of the app by having the description under the photos. Cleaning up the already cluttered look of things.
Honestly, I have sympathy for the IT people….must be a nightmare of a job. But always happy to see changes that move forward.