Former_Member
Not applicable

New app.

I’m not sure if I’m doing something wrong. I received a message asking for a refund which I viewed via browser. 
I clicked the view order tab which opened up the new app but took me to the latest order received not the actual order of the message. 
I then cancelled that order believing i was sent direct to the order assigned to the message. 
Im really not liking the new app although getting used to it now. 
on app I can only find cancel order not like on via browser where can refund part etc. is that an option via app ? 

I’m unsure if this is a fault not linking to the order from the message. I’ve no cancelled an order I need to send out. 

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NanaLetha
Inspiration Maker

Re: New app.

I never use the app for anything important. You can only make a full refund with the app. Use a browser.

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