Etsy Marketing FEE

I don't understand why I was charged a marketing fee of $6.00 for my last order (8/26).  It was a direct order to Etsy?  How can I get this removed?

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OwlAlwaysKnit
Conversation Maker

Re: Etsy Marketing FEE

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Re: Etsy Marketing FEE

Do you know if I can get paid through PayPal?  This site has a poor policy of not being able to contact someone physically.  It is very confusing.

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MaynardMillinery
Conversation Maker

Re: Etsy Marketing FEE

You're in the US, the US has been mandatory Etsy Payments for a good 5 years now. Buyers can pay with PP, but it goes direct to Etsys PP acc, before being disbursed to your EP account. As a seller, you can't link up your PP account anymore to take payment directly via PP.

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Amaradorn
Community Maker

Re: Etsy Marketing FEE

Sounds like an 'Off-site Ads' fee. They can add up to quite a large percentage. Off-site ads are 'on' by default but you can opt out (if you meet the required criteria). 

https://help.etsy.com/hc/en-gb/articles/360000338367-How-Etsy-s-Offsite-Ads-Work?segment=selling

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Re: Etsy Marketing FEE

Yes!  

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Aidille
Crafty Poster

Re: Etsy Marketing FEE

Go to Stats, scroll down to off site ads, and then select to turn them off (you can only turn them off if you've sold under $10K in the lifetime of your shop). 

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Re: Etsy Marketing FEE

I did turn it off just now.  I am way below the lifetime sales.

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MaynardMillinery
Conversation Maker

Re: Etsy Marketing FEE

You can expect OSA fees on sales for the next 30 days if you only just turned it off today.

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NanaLetha
Inspiration Maker

Re: Etsy Marketing FEE

@JACKIESNEEDLEDESIGNS  You can't get paid with PayPal. 

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TBQSC
Community Maker

Re: Etsy Marketing FEE

@JACKIESNEEDLEDESIGNS  said "I am way below the lifetime sales"

Offsite Ad Fees are determined by YEARLY sales, not lifetime sales. If your sales are below $10K, you can turn them off (just like you did); however if your sales ever go above $10K within that year, Etsy will auto enroll you back into OSA's and you cannot ever turn them back off.

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