SwirlingOrange11
Conversation Maker

New Listing Page Creating NEW LISTINGS when editing

This has happened twice in the past two days.  Just now, I listed a "Mini Bundle" of holiday items, I received a red banner after it was published that it needed an edit.  I went in and edited the return policy, and rather than editing the item I was working on ONLY, another item was created when I published the edited version creating two of the same listing!  I had to deactivate the one created from the edit!

This same exact thing happened with a newly listed Yellow Putz house created yesterday.  I created the listing, went in to edit it, and a new listing was created from the edit, IN ADDITION to the one I was editing!

The Short and Sweet of it > When publishing an edited listing in new listing form a second listing is created!  This is COSTING ME MONEY and NEEDS TO BE FIXED IMMEDIATELY!

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SwirlingOrange11
Conversation Maker

Re: New Listing Page Creating NEW LISTINGS when editing

BUMPING this as it is NOT RIGHT that this is not fixed immediately and since it is the 4th of July, I suggest you dont list anything until this is fixed.  SO WRONG ON EVERY LEVEL

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Re: New Listing Page Creating NEW LISTINGS when editing

This is happening to me as well. Copying a listing and it is being listed twice? Being charged twice as well so I have  paid 4 times for two listings. 

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Re: New Listing Page Creating NEW LISTINGS when editing

Seems like the new listing form isn't ready for prime time.

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DudleyandSprout
Conversation Maker

Re: New Listing Page Creating NEW LISTINGS when editing

Could it be that the listing you were trying to edit was actually done before the June 25 cutoff date?  After then the new listing form went into effect.  Either way, Etsy needs to refund you the extra listing expenses and get their programming straightened out.  As sellers, we are always jumping hurdles that Etsy has thrown in our path.  

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SwirlingOrange11
Conversation Maker

Re: New Listing Page Creating NEW LISTINGS when editing

No, these were NEW listings!  Regardless, why would a listing be created after it was published with the new listing form and then edited?  The editing is causing a NEW CHARGED the second listing to be created!

THIS IS A SERIOUS ERROR, THAT NEEDS TO BE FIXED IMMEDIATELY!  THEY ARE CHARGING FOR "THEIR MISTAKE."  This is wrong on every level, and how convenient that it happens on a holiday. 

I thought I may have it hit twice yesterday, but the same thing happened today, so it has NOTHING TO DO WITH THE OLD FORM.  THIS IS A MAJOR ISSUE!

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SwirlingOrange11
Conversation Maker

Re: New Listing Page Creating NEW LISTINGS when editing

Bumping this AGAIN so it is not buried tomorrow!  I am more than peeved ...

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