Need help correcting pricing errors in brand new shop

[PedalstrokePhotos]

Hello -- 

I set up my Etsy shop yesterday and copied products already in my Printify Pop-Up store over to my new Etsy shop.  However, I have a pricing issue that I need to resolve.  While the prices in my Printify store are in USD since I intend to use that store for potential customers in the US, I selected NIS (New Israeli Shekel) for my currency in Etsy since I plan to give potential customers here in Israel the link to my Etsy store (which I hope to connect to a local print and fulfillment shop so my Israeli customers don't have to pay enormous shipping costs or endure long delivery times from print providers outside of the country).  I also connected my Etsy shop to my bank here in Israel.  The problem is that the prices in my Etsy store are appearing incorrectly.  The numerical ratio of the pricing between the two stores is 1:1 (in other words, an item that's priced on the Printify store as $76 is appearing on the Etsy shop as 76 NIS).  The number transferred over, but the proper exchange rate did not.  How can I resolve this?  I would greatly appreciate any help on this.  Thanks!! 

[CappuccinoLace]

It can only sync the numbers it cannot do conversion.

The currency symbol on etsy is fixed, therefore printify can't change it.

You've 2 choices. Work out the exchange rate and input the NIS price you want in etsy.

Change your shop currency to list in US$. You will then pay 2.5% to convert it to NIS for etsy to pay you in.

[PedalstrokePhotos]

Thanks for your reply and help, CappuccinoLace.  I was thinking along those lines too -- trying to just change the prices to the proper number for the currency.  Since this is literally my second day on Etsy, I don't yet know how to do that.  Is it simple?  There must be a way for me to edit the prices easily, correct?  Thanks again!

[BagmakerSupply]

@PedalstrokePhotos: "If you’re using another currency in your store that is not USD, make sure to input a numeric value when setting the retail price of the product in Printify, as only numeric values are published to the sales channel (without conversion)." https://help.printify.com/hc/en-us/articles/12203816692113-How-does-publishing-work-if-I-ve-changed-...

[PedalstrokePhotos]

Hello BagmakerSupply -- Thanks for your reply and suggestion.  I do have my prices on Printify in USD already.  The problem is that on Etsy, I've set the currency to NIS, and when I copied the Printify products over to Etsy, the simple number of the price transferred, making $76 into NIS 76.  If there's a simple way to edit the prices in one's Etsy store, then I think that's what I need to do.  I'll just get the equivalent NIS price with an online conversion tool, and simply change the prices.  Thanks again for your kind interaction!  Much success to you... 

[CappuccinoLace]

click the listing while in shop manager - listings.

it will open to edit.

Bear in mind, printify might re-sync the printify prices, so you may end up having to do this all the time.

[givemeacrown · Accepted solution]

@PedalstrokePhotos There's a few easy ways to edit prices if you're using a computer browser to access the shop manager.

My preferred way is:

Go in to the Listings section.

In the top right hand corner under the quick edit button are two icons - one with four squares and one with three lines. Click on the one with three lines if it's not already active - this is the list view.

You will now see underlines under the stock, price and SKU. 

If you hover your mouse over the price a pencil icon appears. Click on the price and it will turn into a text box where you can type. 

Once you've adjusted the price, click elsewhere on the screen and the text box will disappear submitting the price change into the system.

[LynnsLittleShop]

PedalstrokePhotos because you are a new seller I want to warn you of the scams going around Etsy, 

by bradgoodell 

Community Maker 

‎11-07-2023 07:31 PM

I'm going to post three threads that all sellers should read, two from Etsy and one I wrote:

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

Good luck with your new shop!

[PedalstrokePhotos]

Thanks Brad!  I appreciate your concern and advice.  I'll make a point to read the articles.

[HouseHarmonyMexico]

Hola, soy de México y me paso exactamente lo mismo... Lo que tuve que hacer es ir a la tienda/fianzas/configuracion de los pagos/divisa . Ahí tuve que cambiar la divisa de mi tienda a USD para poder pasar los productos de Printify a ETSY sin cambio de Precios. Terminada la operación, cambie de nuevo la divisa y así pude resolverlo. Espero te sea de ayuda.

[BagmakerSupply]

@HouseHarmonyMexico: Two possible issues with your procedure. The pricing may change back the next time you sync Printify with Etsy. You would be better of just entering the price in your local currency in Printify. https://help.printify.com/hc/en-us/articles/12203816692113-How-does-publishing-work-if-I-ve-changed-...

The second issue is that changing currency seems to sometimes reset all Star Seller sales volume stats to zero, so a shop may appear to not have enough sales to meet the $300 minimum during the three month period even if they did (if both currencies were considered).

[PlaydonMedia]

I have the same problem with USD to ZAR (South African Rands). I encountered this last night, hence why I searched and found this thread. It’s very insightful.

Can you not just deselect the Price option when syncing? And then change it manually in Etsy? That way it shouldn’t sync the Value.  Surely that is better than syncing the wrong value?

I think trying to convert two different currencies is going to be a costly exercise, especially if the dollar is so much stronger than the listed currency on Etsy. You’re going to end up making a loss. I think the only solution is to change Etsy back to USD and just pay the extra fees applicable for them to pay you. It might cut into your profit margin but in the overall picture I think it would be more beneficial than risking the wrong price being advertised. Just imagine 100 people bought my item for R25 ($1.45) instead of $25 it would kill my business. 

[ModAngie · Accepted solution]

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