I can’t download my shop data/ download reviews.

[PaolaZakimiStudio]

Hi! Does anyone with this problem? I can’t download my shop data. I contacted Etsy support Chat… still waiting,

[MoonlightMala108]

I can’t either. I keep getting oh oops or something like that. 
I don’t know how to contact Etsy. It keeps taking me around in circles. 
do you have an answer. 

[PaolaZakimiStudio]

No, The same. When  I chatted with them, they said 

“ at this moment the option is not working, but we already have a report that the technical team is working to solve it as soon as possible"

[WeekendWanderlustCo]

I am also getting an error when I try to download my reviews.  It hasn't worked for a couple of weeks now.  I thought it might resolve itself, but I just tried again and still get the error.

[LaRenaissanceGirl]

Just curious, why would one want to download reviews. I've never done it, what am I missing?

[BagmakerSupply]

Perhaps this has something to do with whatever reasons Etsy had to retire the findAllUserFeedbackAsSeller API call in favor of a much more restrictive getReviewsByListing API call.