NEED HELP ASAP

[Chlosboutiqueluv]

so ive just got my first order at they couldnt get the order without my email but when i clicked on the email it was showing me the depop app im just really confused it asked my to put my bank details in is this normal ???

[CappuccinoLace]

It's a scam.

[Chlosboutiqueluv]

they also messaged me on here also 

[CappuccinoLace]

it's still a scam.

no buyer needs your email to purchase.

[ChillwolfArt]

I'm glad you did not click. SCAM! These fools are running amok. Seller bradgoodell put together this helpful list of Scams.
https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

[DivineCrossings]

@ChillwolfArt @Dang, you’re fast! Lol.

[DivineCrossings]

Here’s a list put together by @bradgoodell of scam red flags. It’s worth a read, especially if you’re a new seller:

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

[Chlosboutiqueluv]

thanks so much gutted thought i had finally sold something

[vintageNCtreasures]

New sellers should read up on important info on getting paid, about scams, what can or cannot be sold here, fees, etc BEFORE ever opening a shop.
A quick search of the forums would show up probably 100's of threads on this same scam.

You didn't get your first order.
The 1st clue it's a scam would be that If you got an order it would show on your shop manager page under orders. 
If it's not, then you have no order.

A buyer doesn't need your email to complete the payment, NOR can they put a payment on your credit card.

https://help.etsy.com/hc/en-us/articles/115014503608-How-to-Get-Paid-on-Etsy

Etsy Payments is the main way to get paid on Etsy. With Etsy Payments, buyers can use most payment methods to purchase from your shop. You get direct deposits to your bank account.

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

The following characteristics or any combination of them may indicate the message is a scam:

1, Asking for additional items to be added to their order. For example, asking sellers to purchase and include a highly priced gift card with their order and promising to pay them back later.

2. Claiming they want to purchase items listed in a link which is actually malware or a link to a phishing site.

3. Offering to send you more money than you are asking for your item? This is known as an overpayment scam.

4. Insisting you reply via a personal email address, off of Etsy? A buyer who immediately insists on communicating off of our site may be questionable.

5. Seeming to not have read or looked at your listing, based on their vague questions.

6. Refusing to go through Etsy Checkout, thereby disqualifying the transaction from any Etsy protection.

7. Having a particular interest in an item of relatively high value. Scammers tend to focus on mid and high-value listings.

[DesertChains]

If you sell something, it will show up in your dashboard and your orders & shipping panel. Until then, no sale.

[bradgoodell]

I'm so, so sorry this happened to you.

Online scams are running rampant right now.  I’ve put clues to the latest scam on top.  This list also contains clues to other common online scams.  Hopefully it will help you and other sellers.  Once you hit more than 2 red flags, shut down the conversation.  

1. New seller
2. High dollar item or large sale amount
3. Odd or awkward-sounding language
4. They want to take the conversation off Etsy (they ask for your email)
5. Someone messages you and claims you may have been a victim of fraud, and requests your email address to "resolve the issue"
6. You get a (FAKE) message from Etsy Support telling you that they are having technical issues and asking if you've received notification of an order in the last few minutes.  
7. You get a (FAKE) Live Chat message.  
8. You get a phone call from someone claiming to be Etsy.  Etsy doesn’t cold-call sellers.
9. “Etsy Support” claims they want to contact you by text/SMS.  Etsy doesn’t text, they use Etsy messages and/or email.
10. Anyone claiming to be from Etsy who asks for your phone number or login information is a scam. 
11. You get an email requesting you "complete" the order as its currently on hold and asks you for your debit card information.
12. You get an email from (FAKE) Etsy saying Etsy is changing payment methods and will send money directly to your credit or debit card. Etsy has not changed their payment method.
13. You go back to their account, and it's gone
14. The original message has disappeared off Etsy, or has moved itself to your Spam folder.
15. They send you a link of some sort.  DO NOT CLICK ON THE LINK
16. They claim they cannot check-out and need your email to complete the order.
17. They claim your Etsy checkout isn't working, and they send you a link to "fix it” 
18. You get an email from (FAKE) Etsy saying you need to do X to get your account verified.  
19. You get a (FAKE) email from Etsy claim you need to buy a high dollar pre-paid Visa or American Express card to get your Etsy account working
20.  They send you a link to a (FAKE) Etsy page that looks genuine and asks for your login and/or credit card details.
21. You find a (FAKE) Etsy phone number off the net and talk to a sympathetic customer service rep that wants you to download an app so they can access your account to fix something.  Etsy does not have a published phone number you can call.  It's a scam, the number is not Etsy's.
22. They want to take the sale off Etsy
23. They ask if something is "still available" when it's obviously for sale in your shop
24. They ask about the condition of an obviously new item
25. They ask if you are honest
26. There is some urgency, such as a birthday or anniversary
27. They claim they are in the Navy, an oceanographer, on a cruise ship, on a research vessel in Antartica
28. They ask you to buy a high dollar gift card and include it in the order
29. They will pay you extra for the inconvenience
30. They claim to have their own shipping company or pick-up agent
31. They claim an uncle is paying
32. They want to pay by money order or Cashier's check
33. They send you payment for far more than the order total
34. They want you to send the overage through Western Union, Venmo, etc.
35. They send you a (fake) PayPal email that says PayPal will release the payment after you send them the overage.

[DREADTOPIA]

This is a scam, please be careful!

[Adorabilities]

Wow, so they're probably doing this on all of the platforms. (If they had a depop fake customer service page created as well.)