Mystery notification

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I have a random 1  on the little shop icon. It doesn't come up anywhere else in the dashboard. No emails or messages. And no sales pending or canceled.  All cookies cleared, checked on an updated browser I'm stumped 

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ModAngie
Community Specialist
Community Specialist

Re: Mystery notification

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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15 Replies

Re: Mystery notification

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I have the same problem...

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Re: Mystery notification

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Not happening to everyone, I don't have anything.

 

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Re: Mystery notification

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Do you have some sort of notification on your dashboard?  On the app I  have had a 1 on messages for about 2 months and zero new messages. Just stuck there.

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Re: Mystery notification

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I have had that a couple of times.  You are part of an experiment.  It will go away in time.

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Re: Mystery notification

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Check your old communications- I had one too- turns out it was a previous conversation by a buyer; she used the same thread to ask me another question. That is what mine was. 

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Re: Mystery notification

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It's happened to me a couple of times too. Mine went away by itself both times. If it were a new message on an old thread, it should go to the top of unread messages, you don't want to have to go scrolling through each and every thread to find it. Unread messages was clear both times. Irritating and worrying as it nags away at you thinking a customer somewhere is being ignored. I don't want to get a bad review when I've worked hard to get Star Seller status. 

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Re: Mystery notification

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Is yours still there? My most recent one disappeared a day or two ago but I don't know what I did (if anything) to remove it.

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Re: Mystery notification

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It eventually went away it took a couple days but I could never figure out what it was! 

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Jewels2at
Community Maker

Re: Mystery notification

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I don't have one.  I feel left out.

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Home4allSeasons
Inspiration Seeker

Re: Mystery notification

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Don’t feel left out I have one now for 3 weeks… it’s driving my “type A” personality crazy!

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Re: Mystery notification

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I've had them the last 2 days. I went into each category in the shop manager and the number went away.

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Re: Mystery notification

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I have this frequency - it's a message glitch.

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Re: Mystery notification

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I had it for so long it seemed just a normal abnormality. Then a while back it went away. Then it was back for a couple of days recently and it's gone again. If I don't see anything in shop manager I just ignore it.

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AncestryAimee
Inspiration Seeker

Re: Mystery notification

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This is so frustrating to me! Make is simpler Etsy. Show us what you are notifying us about!

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ModAngie
Community Specialist
Community Specialist

Re: Mystery notification

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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