I just found a mysterious coupon code set up in my marketing tab ... I did not set this up!!
It was for 10% off / Feb 9-14 / Whole Shop ... really long coupon code.
Did Etsy do this for The Big Game or Valentine's Day or ???
Has this happened to anybody before?
I quickly deactivated it, and changed my password!
bumping ...
Etsy have set up a $5 off code for a few days to coincide with the Superbowl Ad promotion
Surprise! We’re celebrating with $5 off for shoppe... - Welcome to the Etsy Community
Not aware of one for Valentine's but it is possible
There is a $5 off special for today that Etsy is running. However, nothing will be showing in your marketing sales and coupons setup area.
Etsy does not do this. Someone had to have access to your account to set this up.
I do not have any coupons showing in my shop's backend.
This is right at the top of Etsy's home page:
Gift Mode is HERE! Get $5 off orders $50+! Use code GIFTMODE. See terms.
Then below the search bar, in a green banner:
Gift Mode is Here!
*Ends Feb 14 at 11:59pm US ET. Min $50 order (excl. tax & shipping). Only shops that accept Etsy payments. See terms
This coupon/gift mode promo does end just before midnight on Valentine's Day but that special day is not mentioned.
I was thinking the same thing --someone had access to my account! I also noticed several listings were changed too. I immediately changed my password when I saw it and edited the listings back to their normal descriptions. Not sure how it happened as I have 2FA turned on, everything goes through an authenticator w/ face ID.
It is NOT Etsy's game day special ... I have been hacked!
Can you see in your security setting that an IP other than yours was used to log in?
@EphemeralExpressions Everything looks ok ...
I would have a professional check out whatever device you are using for keystroke loggers.
Also I would change any passwords USING A DIFFERENT DEVICE
So weird, and scary, I'm sure. Definitely, I'd have my device scanned for malware, and use a different one at least for the time being.