My star seller isn't being calculated correctly!

[DynamoMocks]

How do I get Etsy to acknowledge and change my Star seller status? I'm a digital shop and it's caught up on my "shipping and delivery" but there isn't any of that with Digital Downloads. It's been 3 months since my first sale and I meet all the criteria!

[BagmakerSupply]

@DynamoMocks: Was it 90 days since your first sale on September 1st? Star Seller is only calculated and awarded on the first of the month based on the data during the preceding three month period.

[PrimFun]

You need to have at least 5 sales and reach $300.00.  If you don't have that then you won't get the badges for the other two or star seller.  Shipping does not count for digital as long as all lisitngs are digital or made to order digital.

[NoFrogsAllowed · Accepted solution]

@DynamoMocks 

It looks like it hasn't been 90 days since your first sale.  Your first listings appear to be on June 24th, so even if you sold something the very first day, you wouldn't be eligible until September 24th and your first star seller badge wouldn't be awarded until October 1st.

[SugarTaffySoap]

@DynamoMocks  In addition to what other sellers have mentioned, did you read the Q&A about digital in your dashboard > Star Seller > Questions & Answers at the bottom of the page?