My shop seems frozen

My shop seems frozen, and I can't figure out why. I can pull up my shop, see my products, but it won't let you click on a product to purchase it. 

I had a customer contact me to say she couldn't purchase my products. So, I checked it out, and it won't let me even do anything with my products, except look at them. 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
3 Replies
NanaLetha
Community Maker

Re: My shop seems frozen

You can't buy from your own shop. I added an item to my cart with no problem. 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: My shop seems frozen

I can also click on your products and add them to my cart. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: My shop seems frozen

I have the same issue. It seems to be a tax issue. With your tax info. I don't know how to fix this. Let me know if you do!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.