My sales count seems wrong, why do you think?

[EMTARCHITECTURE]

Hello, I sold 4 items, but my profile shows only 1 sold. How can I fix this? I'm waiting for your help. Thanks.

[VINTAGEbytheMAGPIE]

you have only sold one item on Etsy 

Heres are some possible suggestions 

You took the other three sales off Etsy

The payment for the outstanding orders hasn't yet. cleared ( still pending ) 

or the payment didn't process 

someone contacted you  saying they had placed an order, or pretended to be Etsy , then took you to a fake Etsy processing page ( this is a common scam here )  

Check your finances section in your shop dashboard for a breakdown of all transaction costs 

[EMTARCHITECTURE]

I've made 3 sales so far and it was visible on my profile. Afterwards, it started to appear as zero sales. But I can see the money in my payment list, meaning the sale has been made. I made a sale again today and it appears as 1 sale on my profile.

[VINTAGEbytheMAGPIE]

id recommend reading these 

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

[OwlAlwaysKnit]

Did the same person buy the 4 listings that show in the one sale, if so that would be why, the 2 reviews seem very similar to me although from 2 buyers.

[LAKEandFELLart]

@OwlAlwaysKnit well done , I missed that one x

[PillowDetails]

Hmm - Etsy can tell if you or someone from your own shop has made the purchase - this is called "shilling" and a good way to get your shop shut down -

https://www.etsy.com/legal/policy/shilling/243317364583?ref=list