My new shop and listings can't be found in a search

I just opened my second shop a couple days ago (so not unexperienced with Etsy.)  I noticed that I had zero views/visits, even with advertising with a budget of $25.  I'm unable to find any of my listings in a search.  I also can't even find my shop when I search for it.  I know the site is active because when I type in the actual URL my shop does come up.  I can't figure out why it can't be found in a search.  Of course you can no longer talk to a human at Etsy.

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Re: My new shop and listings can't be found in a search

Esty is probably investigating your shop.  Make sure that you have all the licensing contacts with Disney available when they ask for them.

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NanaLetha
Inspiration Maker

Re: My new shop and listings can't be found in a search

Most likely because of all your trademark infringing listings.

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Re: My new shop and listings can't be found in a search

I don't suppose you bothered to read in the sellers handbook what can legally be sold on Etsy before you opened this shop.  "We love all things Disney"  is wonderful.  However, if you are not licensed by Disney, selling them is not.  You are producing counterfeit Disney products which can land you in a heap of trouble. 

I suggest you click on the Help button at the top of the page and look up IP infringements.

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Re: My new shop and listings can't be found in a search

Your shop is not indexed. I agree that it's probably because everything in your shop is trademarked. Be prepared to show your multiple legal Disney licenses. If you can prove you paid for licenses, maybe etsy will reopen your shop.

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LastCentury
Community Maker

Re: My new shop and listings can't be found in a search

If you have more than one shop you need to disclose all your shop names in your profile / about page.

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Re: My new shop and listings can't be found in a search

Also your location.

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Re: My new shop and listings can't be found in a search

@LastCentury Multiple shops/accounts must be disclosed on the Public Profile page, not the About page/section.

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LastCentury
Community Maker

Re: My new shop and listings can't be found in a search

@ChristmasIsLove like I said ... profile page. I can include in my About if I like as can anyone else. Shop announcement as well. Even in some of my listings where I might recommend combined shipping with an item from my other shop. 

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Re: My new shop and listings can't be found in a search

@MeetMeAtTheCastleTs - Suggested reading: https://www.etsy.com/seller-handbook/article/the-ultimate-guide-to-intellectual/22398703823

As mentioned if you have another shop, this needs to be mentioned in your profile & many suggest adding it in your About Section.

Also don't forget to add your production partner unless you are doing the printing on the t-shirts. 

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Re: My new shop and listings can't be found in a search

Your shop isn't indexed. As others have said, it's probably due to what would be considered counterfeit Disney items.

You can find the contact details for who you need to speak to about licensing here: https://www.disneystudiolicensing.com/

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Re: My new shop and listings can't be found in a search

Making counterfeit Disney merchandise is illegal worldwide. Shipping counterfeit merchandise is illegal. 

From Disney's own site:

How can I report piracy or copyright infringement?

Thanks you for taking the time to bring this matter to our attention.

Please send an email to tips@disneyantipiracy.com to provide more information about a suspected infringement.

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Re: My new shop and listings can't be found in a search

@MeetMeAtTheCastleTs  Sorry to say, but it looks like you have sort of called yourself out by pointing out your shop.  Best to take down all your infringing items before Disney finds you.

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