My messages not working!

Hello!

 

My messages doensn't work right now.  I couldn't send back any message.  It gives me saying, wrong user.  How can I fix this?

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NanaLetha
Community Maker

Re: My messages not working!

Does it say "not a registered user'? Just mark as spam.

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Re: My messages not working!

Are you sure it says "wrong user"? Never heard of that.... or does it say the account no longer exists? I ask because there is a SCAM going around whereby a "buyer" asks for your email. There's more to it (read the forums for clarification) but essentially etsy has already identified it as spam/scam and deletes the account FOR YOUR PROTECTION.

Nevertheless, it's not that your messages aren't working.

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Re: My messages not working!

@ZizzleGiftShop: If the message is something like "User Name is Invalid" usually that message means that the account has been closed (either by the user or by Etsy). Just in case, you should make sure to mark the message as SPAM (at last report you cannot do that using the app, only a browser, even your mobile browser).

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