Received a gift order for the first time today. Went to print the message out and noticed that my location is listed as the area where I used to live until a year and a half ago, at which point I moved and changed all my info on Etsy. My shop profile says that I live at (new location), so what's with the gift label showing my former area? Not a huge problem in the great scheme of things, I'd just like to get it sorted out!
Giving you a Bump; don't know the answer, sorry.
I would have thought when you changed your Shop Location, that would have carried over into your Gift Message. Are you perhaps using the App? (If so, I would try a browser instead). In the meantime someone else may jump in.
That info is from Finance page, in your Tax section. If you haven't updated your address there, than it's showing your old address (state) on the gift receipt.