
OutraArroutada
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My item appears as sold out but there is no order
I was managing my listings and one suddenly appeared as sold out without actually having made a sale. Now it asks me to pay the 0.20 to renew it but it was not actually sold. I am very confused.
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NanaLetha
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Re: My item appears as sold out but there is no order
You have no sales. Is the listing in expired?
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OutraArroutada
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Re: My item appears as sold out but there is no order
No, it moved to sold out, not expired, and I had just created it this morning. That is why I am so confused.
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ChillwolfArt
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Re: My item appears as sold out but there is no order
That is weird. So you're saying, when you go to "Listings", this one particular item is in "Sold Out" (and has the Sold Out label on it), yet it was never sold?
ETA: And you have nothing in your Shop Manager under "Orders"? If there was an Order Processing, that would show as well. Hmmmm.
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NanaLetha
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Re: My item appears as sold out but there is no order
You need to contact Etsy Support and have them fix it.
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