hello
My product, which is an etsy bestseller and even an etsy pick, does not appear in the search. Does anyone know what could be the reason?
@ChaChingRug: "... does not appear in the search." Do you mean you think it does not appear in search at all or only when YOU search?
You items are indexed as can be proven by searching within your shop.
You need to give up on the concept of Etsy search providing the results that you expect. Due to "personalized searches" there are many many factors that affect listing placement and the relative weight of each factor probably changes constantly. Even exact word matches to your title no longer ensure that you will appear in search. Etsy is proud of the fact that they provide search results which they think you will actually purchase regardless of what you actually searched for.
Keep in mind that if everyone on this forum searched for the exact same phrase they would all get different results.
When the algorithm keeps seeing that you are not purchasing the items it shows you it will eventually stop showing them to you.
IP violations and problematic reviews likely have much to do with your lowered visibility in the search.