My account has been put on vacation mode by Etsy

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My Etsy account has been put into vacation mode due to a review. I am getting a yellow warning on my dashboard. It says that it usually takes 48 hours for documents to be reviewed after they are uploaded. It's been 96 hours now and no one has gotten back to me. I have not been asked for any documents. I have not received any emails regarding the review.

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ModKenneth
Community Specialist
Community Specialist

Re: My account has been put on vacation mode by Etsy

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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NanaLetha
Community Maker

Re: My account has been put on vacation mode by Etsy

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I doubt it's because of the review. They usually want you to upload a copy of your ID.

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Re: My account has been put on vacation mode by Etsy

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My ID was already uploaded and verified. They did not request a new document.

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ModKenneth
Community Specialist
Community Specialist

Re: My account has been put on vacation mode by Etsy

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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