My account being hack !!!!!!!!

[TheBlingnGlitter]

Someone hacked into my gmail and etsy account early this morning and changed the registered e-mail and password of etsy. Fortunately, you can log in from a saved browser, but elsewhere, you can't log in because you changed your registered email address and password. Currently, the email address of my account has disappeared, so I have not received any email from the order sheet. But I don't get in touch at all. I can take my money right away, but I'm just saying I'll contact you by email, but I can't contact you in such an important and urgent situation and I'm not taking any action. What can I do?

[CraftyCornishMaids]

check to see if the bank account is actually yours, and that the bank account number has not been changed

does this give you call back

https://help.etsy.com/hc/en-us/requests/new?segment=selling&fbclid=IwAR3XJULkao3ZPR8XcOEf2A7143n87Xt...

[TheBlingnGlitter]

My account has now been hacked and changed to a different email address, so how can I restore it to its original state? Even if I want to change my password, there's nothing I can do because I'm supposed to contact the hacked email.

[CraftyCornishMaids]

you need to contact etsy, the above link should give you a callback, to talk to an etsy rep

this is just a sellers forum

[TheBlingnGlitter]

Etsy only responds to buyers in real time, not to sellers. I've also tried calling that link, but the answer only repeats, "Wait, I'll contact you by email."

[CraftyCornishMaids]

I've used it before,

this is another link from 

community and help - selling on etsy

https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_bank_account-contact_select

[NanaLetha]

@TheBlingnGlitter  - They do respond to sellers. I contact them via chat.

[ModMatt · Accepted solution]

Hi @TheBlingnGlitter 

Sorry to hear about the matter. I have escalated the issue to our account specialists who will assist with resolving the matter.

Thank you! 

[TheBlingnGlitter]

It was hacked at 2 a.m. so I haven't received any contact so far. I have deleted my original email and saved my new email, so I have not received any contact. I have to process my order, but I can't log in. Please take care of it urgently.

[CryzalisDesigns]

chat is live now in the dashboard

[CraftyCornishMaids]

on the dashboard is only for star sellers

[TheBlingnGlitter]

I can not log in my account so  I can not contact anymore

[NanaLetha]

@TheBlingnGlitter  - read the post above from Etsy.

[TheBlingnGlitter]

Currently, ETSY is not logged in, I don't know how the order is being processed, and the shop is inactive, so customers can't order or receive questions. The damage is too great now. You can connect with me right away, check it, and re-open your account, but it's so frustrating.