@RusticHobbiesNorfolk: This issue has been addressed in nmumerous threads on this forum. This is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts) and unfortunately, Etsy has made it clear that they will not manually adjust Star Seller data. Have you checked the applicable CSV file to see if Etsy thinks there is some other issue with the order?
How long ago did you ship? Have the packages been scanned? If the shipper is supported by Etsy make sure that the shipped date, tracking number and shipping company show correctly on the actual order. Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. Often recent shipments are not correctly / timely updated. Usually a day or two after the package has been scanned the CSV file correctly shows tracking and shipment status and Star Seller stats auto update.
