My Listings are not listed.

[DecorWallpaper]

Hi Equipe, 

I have created my shop before a month ago and I have started to receive traffic until yesterday. Since yesterday, my listings and shop don't listed on ETSY. Even if my account didn't suspended, there is a problem and I can not find my products and shop. I have tried to open Ads to make sure about the problem and I can not receive any reaction even from Ads. How can I solve this problem? Please help me.

[JackisJustVintage]

Your shop is not indexed.  Only Etsy can take care of this. Contact them and be sure to put "shop not indexed" in the subject line.

[DecorWallpaper]

thank you. most probably problem is related with this issue. I have sent a message explains this issue to ETSY support.

[SugarTaffySoap]

Your shop may not be indexed. Also, did you check for deactivated listings? Did you check your spam folder for an email from Etsy? Here are some links for more help.  

Here is the link to the “how to contact support” from the seller’s handbook.

Here is a link to initiate chat or email.

Here is the link to request a callback.

[DecorWallpaper]

thank you for link. I will try all of them.

[Miyorj]

I've been there... I can reach my account, not suspended but when I search in ETSY marketplace my shop doesn't found. 

[DecorWallpaper]

You need to also text to ETSY support if you still have this problem. You have same problem with me unfortunately.