My Items are showing delivered before order date

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My Items are showing delivered before order date

Requesting Etsy admin to please resolve this issue

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Re: My Items are showing delivered before order date

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We are other sellers, not Etsy. You will need to contact Etsy directly via Community & Help->Help. Select any question, scroll to the bottom and click I Still Need Help. Change the subject line and tell them what your problem is, with screenshots or links to an example of the issue.

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Amaradorn
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Re: My Items are showing delivered before order date

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Where are you seeing that the item was delivered before it was ordered? What web page?

If you are looking at the tracking then it could be that your postal service is reusing tracking numbers so you are seeing the delivery date of the previous use.

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Re: My Items are showing delivered before order date

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We are other sellers, not Etsy. You will need to contact Etsy directly via Community & Help->Help. Select any question, scroll to the bottom and click I Still Need Help. Change the subject line and tell them what your problem is, with screenshots or links to an example of the issue.

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Re: My Items are showing delivered before order date

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Thank you so much

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Amaradorn
Community Maker

Re: My Items are showing delivered before order date

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Where are you seeing that the item was delivered before it was ordered? What web page?

If you are looking at the tracking then it could be that your postal service is reusing tracking numbers so you are seeing the delivery date of the previous use.

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Re: My Items are showing delivered before order date

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Yes this maybe an issue

However the website of the postal service (India Post) is showing the correct tracking - but on Etsy it is showing delivered on a previous date

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Amaradorn
Community Maker

Re: My Items are showing delivered before order date

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@FibersToFabric it might be a bug on Etsy then. There are lots of bugs.

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Re: My Items are showing delivered before order date

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Every year when the calendar year changes to a new year, Etsy screws up all kinds of dates and listings and sometimes straightens some of them out.  When did this happen and is it an approximately correct date with a wrong year or is everything wrong.

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