My Etsy store is delayed?

[#1]

For a couple days now, I've noticed that both the browser and app version of my store have a lot of delays with processing information. It says that people are favoriting my items but when I look at the notifications, it doesn't show up at all, so I can't see who is favoriting things. I also can't see people leaving items in their cart even when it normally would show up and if I look as a customer at my page, I can see it.

Now a friend of mine purchased something through my store, it's already been a couple hours but their order doesn't show up and I don't get an email either?

Does anyone know if such a long delay is normal and how this can happen? I already cleared my internet history and even tried a different browser, but it doesn't change anything. 

[steelhipdesign]

@mommawhazelsquilts 

There is a weird assumption that "online" equates with anonymity.  It's quite fascinating in a human behaviour factor.  Even as new sellers hand over their drivers license, SSN, bank account, credit card etc to Etsy, they still believe they can return using a fake name or the identity of a family/friend.  

I've seen many in "stealth account" forums utterly bewildered it required more than using a VPN and new email address to open a shop after being banned. 

They also soon realise their friends/family are not keen having shop revenue going through their bank account, refunds taken from their credit card and they need to pay personal income tax on that money.  It could effect their eligibility to welfare, healthcare, tax bracket, a scholarship or grant.