DacagiJewelry
Inspiration Seeker

My Etsy shop error (possible spam)

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I have received messages telling me that my store has an error, the messages do not appear in my Etsy store, I only receive emails telling me to click on a link and that I need to verify my store, but I have already verified my store, has anyone received this message? I feel like it is spam?

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ModAngie
Community Specialist
Community Specialist

Re: My Etsy shop error (possible spam)

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Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

  1. Sign in to Etsy.com and go to Your Account.
  2. Go to Messages
  3. Select the suspicious message from your inbox. 
  4. Choose Mark as Spam.


You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

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NanaLetha
Inspiration Maker

Re: My Etsy shop error (possible spam)

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Spam

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Re: My Etsy shop error (possible spam)

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They are scams.  Put them in your spam folder.

Almost every new seller has received at least one scam message.   Be aware that you might receive more, just different versions.

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UppNorthEh
Community Maker

Re: My Etsy shop error (possible spam)

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Definite scam.  Don't click on any links.  Mark the message as spam.

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ModAngie
Community Specialist
Community Specialist

Re: My Etsy shop error (possible spam)

Jump to solution

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

  1. Sign in to Etsy.com and go to Your Account.
  2. Go to Messages
  3. Select the suspicious message from your inbox. 
  4. Choose Mark as Spam.


You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

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Re: My Etsy shop error (possible spam)

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Yup, you guessed it. SPAM!

Dont click on those links!

Best of luck.

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